Account Representative - State Farm Agent Team Member

Anthony Dow - State Farm Agent; California (MO); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Simple IRA

Health insurance

Paid time off

Training & development

Competitive salary

Résumé du poste

Anthony Dow - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relationships, and act as a liaison between customer needs and agency departments.

You will develop leads, schedule appointments, provide prompt, friendly service, and promote products and services that meet clients’ needs, with a focus on building lasting relationships and delivering excellent customer experiences.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers effectively.
• Property & Casualty license.

Responsabilités

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about product availability, coverage, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Connaissances

Communication skills

Customer service

Relationship building

Time management

Sales aptitude

Formation

Property & Casualty license

Description du poste

Benefits

• Simple IRA
• Health insurance
• Paid time off
• Training & development
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As Account Representative for Anthony Dow - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.