Account Representative - State Farm Agent Team Member

Anthony Capotosto - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & Development

Job summary

Anthony Capotosto - State Farm Agent in Pittsburgh seeks an Account Representative who is outgoing and customer-focused. You will nurture relationships, identify customer needs, and promote State Farm products and services to help clients protect what matters.

You will develop leads, schedule appointments, provide prompt service, and support agency operations. A background in sales and customer service, and a license in Property & Casualty is preferred.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to build and maintain customer relationships.
• Interest in marketing products and services to meet customer needs.
• Strong written and verbal communication and listening skills.
• Commitment to excellent customer service.
• Able to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, billing, and changes.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Marketing interest

Relationship management

Customer needs awareness

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Anthony Capotosto - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.