Account Representative - State Farm Agent Team Member

Daniell johnston - State Farm Agent; Moulton (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Advancement

Paid time off

Profit sharing

Signing bonus

Training & development

Tuition assistance

Performance bonus

Company parties

Flexible schedule

Job summary

Daniell Johnston - State Farm Agent in Alabama seeks an Account Representative to support daily operations and grow the agency through strong customer relations.

You will develop leads, schedule appointments, identify customer needs, market relevant products, and provide prompt, friendly service on coverage and billing. This role offers training, development, and opportunities for advancement within a trusted insurer.

Qualifications

• Sales experience preferred (outside/inside sales, retail, or telemarketing).
• Experience in managing customer relationships preferred.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service regarding product availability, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service oriented

Anticipate customer needs

Education

Property & Casualty license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Profit sharing
• Signing bonus
• Training & development
• Tuition assistance
• Bonus based on performance
• Company parties
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.