Account Representative - State Farm Agent Team Member

Bruce Hoerner - State Farm Agent; Mesa (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Job summary

Bruce Hoerner - State Farm Agent is seeking an Account Representative to support daily operations, build strong customer relationships, and act as a liaison between customer needs and agency departments.

You will proactively market relevant State Farm financial services products and help grow the agency with a focus on customer satisfaction and service excellence.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to build relationships and identify customer needs.
• Excellent written and verbal communication.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish relationships and follow up with customers as needed.
• Provide prompt, friendly service including policy changes, billing, and inquiries.
• Promote long-lasting customer relationships.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Education

Property & Casualty license

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Bruce Hoerner - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.