Account Representative - State Farm Agent Team Member

ryan larmann - State Farm Agent; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Job summary

ryan larmann - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, ensuring smooth delivery of products and services.

Key duties include developing leads, scheduling appointments, identifying customer needs, providing prompt, friendly service, and promoting lasting customer relations while marketing State Farm

Qualifications

• Sales experience preferred.
• Experience in managing customer relations preferred.
• Interest in marketing products and services.
• Strong written, verbal, and listening communication.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service oriented

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? Have high energy and drive to grow? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for ryan larmann - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.