Account Representative - State Farm Agent Team Member

Joshua Murray - State Farm Agent; Asheboro (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joshua Murray - State Farm Agent is seeking an Account Representative to support daily operations and serve customers. You will develop leads, schedule appointments, identify needs, and market relevant products and services to help grow the agency.

The role emphasizes building strong customer relationships, delivering prompt service, and collaborating with team members to ensure accurate policy changes, billing, and claims assistance. A friendly, coachable mindset is valued.

Qualifications

• Experience in sales (outside, inside, retail, or telemarketing) preferred.
• Ability to develop leads and schedule appointments.
• Strong communication and customer-service mindset.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on eligibility, coverages, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Marketing products

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency:

I opened my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in software sales. I'm a graduate of the University of Florida and the University of Missouri–St. Louis, and as a father of four, family is at the center of everything I do.

Giving back to our community is important to me. I'm an active member of the local Chamber of Commerce, proudly support the local minor league baseball team, the Zoo Keepers, and enjoy sponsoring youth sports and community events.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, professional development and coaching, a flexible work environment, cash bonuses, PTO incentives based on performance, and excellent opportunities for growth and advancement.

Our culture is close-knit, family-oriented, and competitive. I'm looking for someone who is coachable, driven, and enjoys working with people. If you're gritty, accountable, and ready to grow with a supportive team, we'd love to meet you.

Role Description:

As an Account Representative for Joshua Murray - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.