Account Representative - State Farm Agent Team Member

Michael Clayton - State Farm Agent; Highland (AR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Michael Clayton - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products. You will help build the agency by connecting with customers and translating needs into solutions that fit their coverage and service expectations.

The role focuses on developing leads, maintaining relationships, and delivering prompt, friendly service while supporting the agency's commitment to community involvement and

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication

Relationship management

Marketing products

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2023 and currently lead a growing team of two. Before becoming a State Farm agent, I spent several years as an Agent Aspirant and led a successful sales team. Outside of work, I'm married with an 11-year-old daughter and a mini Goldendoodle. I enjoy endurance sports, including marathons and gravel bike riding, and love taking on new challenges.

Giving back to the community is one of my greatest passions. Our agency actively supports the local women's shelter, county fairs, school sports, and yearbook programs, and we're proud to stay involved throughout the tri-county area.

Our agency offers licensing reimbursement, a strong commitment to work-life balance, team lunches, team bonding events, and fun performance incentives like amusement park tickets, weekend getaways, and other giveaways. We believe in celebrating success and creating a workplace where people enjoy coming to work.

Our culture is upbeat, collaborative, and focused on helping one another grow. We coach each other, celebrate wins together, and always look for opportunities to improve. I'm looking for someone who is positive, outgoing, team-oriented, and genuinely enjoys helping others. If you're ready to grow with a supportive and energetic team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Michael Clayton - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.