Account Representative - State Farm Agent Team Member

Jake Wasinger - State Farm Agent; Lee's Summit (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Jake Wasinger - State Farm Agent in Lee's Summit, MO seeks a motivated Account Representative to join a tenured team and help grow customer relations. You will develop leads, schedule appointments, assess needs, and market products to meet customer goals while delivering friendly service.

The role emphasizes a strong client experience, collaboration with agency departments, and a supportive work environment with opportunities for advancement.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong communication, written and verbal skills.
• Dedicated to customer service and follow-through.
• Able to anticipate customer needs and relate to customers effectively.

Responsibilities

• Develop leads and schedule appointments, identifying customer needs and marketing products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service including inquiries about product availability, coverages, changes, transfers, claims, and billing.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Needs anticipation

Interpersonal relating

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2025 after spending nine years as a State Farm team member. Becoming an agent was always a goal of mine, and I'm proud to now lead an experienced, knowledgeable team. Outside of work, I've been married for 13 years, have two children, and enjoy supporting local sports.

Our agency offers paid time off, paid holidays, a Simple IRA, and a strong commitment to work-life balance. We're focused on creating an environment where team members can continue learning, developing, and building rewarding careers.

Our office has a tenured team with a strong growth mindset and a wealth of industry knowledge. I'm looking for someone who genuinely enjoys helping customers, is coachable, hardworking, dependable, and follows through on their responsibilities. Most importantly, we want someone who fits well with our culture, supports those around them, and is excited to grow alongside us.

ROLE DESCRIPTION:

As an Account Representative for Jake Wasinger - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.