Account Representative - State Farm Agent Team Member

Anne Reeves - State Farm Agent; Fredericksburg (VA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Anne Reeves - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products.

The role emphasizes developing leads, managing customer relationships, and delivering prompt service with accuracy and warmth. A growth mindset and commitment to customer satisfaction are important for long-term success in a high-performing team.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Job description

Benefits

• Simple IRA


• License reimbursement


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1994 and currently lead a team of six. I've proudly served as a State Farm agent for over 30 years and remain passionate about helping customers protect what matters most while developing a high-performing team that is committed to excellence.

Giving back to our community is an important part of our agency. We proudly support organizations such as Toys for Tots, the Humane Society, local food banks, and the Greek Festival, and we enjoy making a positive impact beyond the office.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We believe great performance deserves to be recognized and rewarded. Team members have opportunities to earn monthly team bonuses and additional incentives through life insurance sales promotions. Top performers can also earn Hall of Fame recognition. We invest heavily in professional development, including access to nationally recognized sales trainers and resources designed to help our team continue sharpening their skills.

Our culture is supportive, customer-focused, and driven by excellence. We strive to be among the top performers in both sales and customer retention while never losing sight of providing exceptional service. I'm looking for someone who is reliable, detail-oriented, coachable, goal-driven, and has a growth mindset. If you're eager to learn and build a rewarding long-term career, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Anne Reeves - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.