Account Representative - State Farm Agent Team Member

Chad Murray - State Farm Agent; Greenwood (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Murray - State Farm Agent is seeking an Account Representative in Greenwood, IN to grow the agency through meaningful customer relations and proactive marketing of relevant insurance products and services. The role emphasizes problem solving, communication, and a client-first mindset in daily interactions.

You will work to understand customer needs, provide timely responses, and support the agency’s growth with referrals and cross-selling opportunities.

Qualifications

• Experience in sales (outside, inside, retail, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for product inquiries, coverage changes, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Communication

Listening

Problem solving

Education

High school diploma or equivalent

Tools

CRM software

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and am excited to be building a brand-new team from the ground up. Before becoming an agent with State Farm, I worked in medical device sales, where I developed a passion for helping people, building relationships, and finding solutions to meet their needs.

I’m a graduate of Indiana University and a lifelong resident of the Indianapolis area. Outside of work, I enjoy sports, golfing, and attending live music events whenever I get the chance. As a new agency, I’m looking forward to becoming deeply involved in the community and building strong relationships throughout Greenwood and the surrounding area.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. I’m dedicated to creating a workplace where people enjoy coming to work, feel supported, and have opportunities to grow.

Our culture will be built around teamwork, communication, and a shared commitment to success. We’ll work hard, have fun, and focus on building meaningful relationships with both customers and the community. I’m looking for someone who listens well, asks great questions, communicates effectively, and enjoys solving problems. The ideal candidate is dependable, career-minded, and motivated to grow with a new agency.

If you’re looking for more than just a job and want to help build something special from the beginning, this could be a great fit for you.

ROLE DESCRIPTION:

As an Account Representative for Chad Murray - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.