Account Operations Specialist II

ADESA; Auburn (WA); On-site; USD 29,000 - 34,000; Full time

Job summary

ADESA, a Carvana-owned company, is seeking an administrative professional to manage commercial customer accounts. You will handle invoicing, accounts receivable, sale-day activities, and data integrity across systems to support seamless operations for dealers and commercial partners.

The role emphasizes accuracy, cross-functional collaboration, and proactive problem-solving in a fast-paced vehicle remarketing environment with standard hours and competitive pay.

Qualifications

• Highly organized with a strong ability to manage financial data, invoicing, and reporting.
• Strong customer service skills with professional verbal and written communication.
• Proven ability to maintain a high degree of accuracy while multitasking in a fast-paced environment.
• Strong skills in transaction reconciliation and inventory tracking.
• Team player who can collaborate with cross-functional departments and external vendors.
• Ability to manage deliverables and metrics against aggressive targets and timelines.

Responsibilities

• Daily Account Operations: Manage professional customer communication, invoicing, Accounts Receivable, and payment processing.
• Inventory & Reporting: Oversee high-level inventory monitoring and reporting (pre- and post-sale).
• System Accuracy: Ensure all systems are updated accurately while coordinating cross-functional follow-up with internal teams and vendors.
• Sale Preparation: Ensure high accuracy in sale preparation and execution, including lineup management, fee posting, and recon activities.
• Financial Reconciliation: Perform detailed reconciliation of transactions to ensure accurate account records after auction activities.
• Sales Support: Provide elevated administrative support to the sales team and resolve complex customer inquiries or account discrepancies.
• Data Integrity: Maintain accurate data entry for vehicle information, customer records, and transaction history in company systems.
• Compliance Oversight: Ensure all company policies, standards, and laws are followed.
• General Duties: Perform any other duties assigned by the designated manager.

Skills

Administrative Excellence

Customer Excellence

Detail-Oriented

Analytical Thinking

Collaboration

Adaptability

Education

High School diploma or GED preferred

Job description

ADESA, a Carvana-owned company, is seeking an administrative professional to manage commercial customer accounts. You will handle invoicing, accounts receivable, sale-day activities, and data integrity across systems to support seamless operations for dealers and commercial partners.

The role emphasizes accuracy, cross-functional collaboration, and proactive problem-solving in a fast-paced vehicle remarketing environment with standard hours and competitive pay.