Account Manager, Security Operations & Client Relations

Allied Universal; Chicago (IL); Vor Ort; USD 95.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401(k) plan

Paid time off

Zusammenfassung

Allied Universal is seeking an Account Manager to lead daily security operations at Commercial Real Estate properties in Downtown Chicago. You will guide security officers and supervisors, manage scheduling, and maintain strong client relationships to deliver exceptional service.

The role emphasizes incident response, compliance, and cost-control through staffing and inventory management. A proactive leader with strong communication wins in this fast-paced environment.

Qualifikationen

• High school diploma or equivalent required.
• Two years of experience in business operations, security management, or supervising teams.
• Ability to communicate effectively with clients and employees while managing multiple projects.
• Knowledge of emergency preparedness, physical security protocols, and risk assessments.
• Proficiency with web-based applications and computer systems, including Microsoft Office.

Aufgaben

• Manage scheduling using AI-powered tools to meet client contract hours and minimize unbilled overtime.
• Lead and develop security teams, overseeing payroll, performance, and employee relations.
• Enhance client relationships as the primary point of contact, ensuring high-quality service.
• Handle security incidents and emergencies with professional coordination.
• Oversee training, safety, and site standards while managing inventories.

Kenntnisse

Leadership

Client communication

Financial acumen

Security operations knowledge

Team development

Ausbildung

High school diploma or equivalent

College degree in Business Administration or a law enforcement-related field

Tools

Microsoft Office

Jobbeschreibung

Allied Universal is seeking an Account Manager to lead daily security operations at Commercial Real Estate properties in Downtown Chicago. You will guide security officers and supervisors, manage scheduling, and maintain strong client relationships to deliver exceptional service.

The role emphasizes incident response, compliance, and cost-control through staffing and inventory management. A proactive leader with strong communication wins in this fast-paced environment.