Account Manager: Rentals, Service & Growth

Rent-A-Center; Dothan (AL); On-site; USD 17,000 - 20,000; Full time

Benefits offered by this job

Rapid growth and advancement

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent‑A‑Center in the United States is seeking an Account Manager to manage rental accounts, deliver excellent customer service, drive sales, and coordinate deliveries and pickups. The role emphasizes building strong customer relationships, maintaining account health, and adhering to safety guidelines.

The position requires a high school diploma, a valid driver’s license, and strong communication skills. Expect a full-time schedule with potential for growth within the company.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Strong communication & customer focus

Customer service skills

Education

High school diploma or equivalent

Job description

Rent‑A‑Center in the United States is seeking an Account Manager to manage rental accounts, deliver excellent customer service, drive sales, and coordinate deliveries and pickups. The role emphasizes building strong customer relationships, maintaining account health, and adhering to safety guidelines.

The position requires a high school diploma, a valid driver’s license, and strong communication skills. Expect a full-time schedule with potential for growth within the company.