Account Manager: Growth, Service & Field Sales

Rent-A-Center; Lapeer (MI); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Life & disability insurance

401(k) with company match

Flexible Spending & Health Savings

Paid time off

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and assist with deliveries and pickups. The role emphasizes building strong customer relationships, promoting new rental agreements, and maintaining showroom standards.

Applicants should have a high school diploma, be at least 18, possess a valid driver’s license with a clean record, and demonstrate strong communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and assist with deliveries and pickups. The role emphasizes building strong customer relationships, promoting new rental agreements, and maintaining showroom standards.

Applicants should have a high school diploma, be at least 18, possess a valid driver’s license with a clean record, and demonstrate strong communication and customer service skills.