Account Manager: Grow Accounts & Deliver Service

Rent-A-Center; Lexington (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

FSA/HSA

Job summary

Rent-A-Center in United States is seeking an Account Manager to manage rental accounts, deliver premier customer service, and drive account performance. The role involves deliveries, pickups, and early-stage collections while building strong customer relationships.

The position requires a high school diploma, 18+ years old, a valid driver’s license, and strong communication skills. Full-time role with benefits and opportunities for growth within the RAC network.

Qualifications

• High school diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Valid driver’s license with a good driving record is required.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all safety and operational guidelines.

Skills

Driver's license

Communication skills

Customer service skills

Education

High school diploma or equivalent

Job description

Rent-A-Center in United States is seeking an Account Manager to manage rental accounts, deliver premier customer service, and drive account performance. The role involves deliveries, pickups, and early-stage collections while building strong customer relationships.

The position requires a high school diploma, 18+ years old, a valid driver’s license, and strong communication skills. Full-time role with benefits and opportunities for growth within the RAC network.