Account Manager: Growth, Service & In-Home Delivery

Rent-A-Center, Inc.; Kingwood (WV); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

401(k) with company match

Paid time off

Job summary

Rent-A-Center, Inc. is hiring for an Account Manager position in the United States. This role focuses on managing rental accounts, delivering exceptional customer service, and driving sales growth while maintaining showroom standards and safety.

You will also handle deliveries, pickups, and early-stage collections in a dynamic, customer-facing environment. Qualified candidates are at least 18 with a high school diploma or equivalent, a valid driver’s license, and strong communication and service

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring for an Account Manager position in the United States. This role focuses on managing rental accounts, delivering exceptional customer service, and driving sales growth while maintaining showroom standards and safety.

You will also handle deliveries, pickups, and early-stage collections in a dynamic, customer-facing environment. Qualified candidates are at least 18 with a high school diploma or equivalent, a valid driver’s license, and strong communication and service