Account Manager: Growth, Delivery & Weekly Pay

Rent-A-Center, Inc.; West Massillon (OH); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with company match

Medical, dental, vision, life & dis

Job summary

Rent-A-Center, Inc. is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, and drive sales through new rental agreements.

The role involves deliveries, pickups, and early-stage collections, with a focus on maintaining account health and strong customer relationships. Requirements include a high school diploma, 18+ years old, valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent
• 18+ years old
• Valid driver’s license with good driving record
• Strong communication and customer service skills

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments using account management tools
• Complete routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operating guidelines

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is hiring for an Account Manager to manage rental accounts, deliver excellent customer service, and drive sales through new rental agreements.

The role involves deliveries, pickups, and early-stage collections, with a focus on maintaining account health and strong customer relationships. Requirements include a high school diploma, 18+ years old, valid driver’s license, and strong communication skills.