Account Manager (Remote, Oklahoma City)

Blacksmith Agency; Oklahoma City (OK); Remote; USD 70,000 - 110,000; Full time

Job summary

Blacksmith Agency LLC is seeking an Account Manager to own and grow an established book of recurring clients. The role is fully remote (US or Canada) with a base plus commission payout and a 50/50 split.

You will manage retention, renewals, and early warning for drift while uncovering upsell opportunities. You will work with strategists and delivery teams to ensure clients hear one clear voice.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agencies.
• Proven ability to retain clients and upsell with measurable results.
• Comfortable carrying a sales quota and targets.
• Strong, clear communication with senior client stakeholders.

Responsibilities

• Own and grow an established book of recurring agency clients.
• Retain clients, renew contracts, and trigger early warnings for drift.
• Identify and close upsell opportunities within each client.
• Collaborate with strategists and delivery teams to present a single client voice.

Skills

Account management

Client relationship management

Sales and upselling

Quota carrying

Clear communication with senior client

Job description

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.