Account Manager (Performance Marketing)

Trend, Inc.; Vancouver (WA); Vor Ort; USD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Healthcare package

401k with company match

Catered lunch

Coffee, tea and snacks

Paid parking

Competitive pay

Career growth opportunities

Zusammenfassung

Trend, Inc. is seeking an Account Manager to serve as the main contact for our affiliates, handling day-to-day communication, performance reporting, and data-driven bidding and optimization recommendations. You will also support onboarding and campaign launches to ensure smooth activation.

Ideal candidates excel in problem-solving, enjoy working with data, and build strong client relationships. Our benefits package includes comprehensive healthcare, a 401(k) with company match, catered lunch,

Qualifikationen

• Bachelor’s degree or equivalent experience.
• 2+ years in account management, client services, or digital marketing.
• Strong communication skills to manage client relationships and explain performance data.
• Analytical mindset with ability to interpret metrics like lead volume, conversion rates, and campaign performance.
• Ability to translate data into actionable insights and optimization strategies.

Aufgaben

• Serves as the primary operational point of contact for assigned affiliates by answering questions, fulfilling requests, and ensuring accounts remain active and performing.
• Pulls together regular performance reports for affiliates, including lead volume, call data, click performance, conversion rates, and other metrics.
• Provides bid guidance and pricing recommendations based on performance data and communicates optimization opportunities.
• Assists with onboarding and integrating new affiliates by coordinating with internal stakeholders for a smooth launch.
• Acts as the first point of contact for issues (lead quality, billing discrepancies, technical problems) and follows through to resolution.
• Maintains consistent communication with accounts through regular check-ins and proactive updates.
• Identifies opportunities within existing accounts to grow revenue and strengthen partnerships.

Kenntnisse

Account management

Data interpretation

Client relationships

Communication skills

Analytical mindset

Cross-functional collaboration

Problem-solving

Ausbildung

Bachelor’s degree or equivalent experience

Tools

Excel

Google Sheets

Jobbeschreibung

About This Job

As an Account Manager, you act as the main point of contact for affiliates, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.

If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact.

Account Manager Responsibilities

• Serves as the primary operational point of contact for assigned affiliates by answering questions, fulfilling requests, and ensuring accounts remain active and performing.
• Pulls together regular performance reports for affiliates, including lead volume, call data, click performance, conversion rates, and other relevant account metrics. Translates data into clear, actionable insights and updates.
• Provides bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.
• Assists with onboarding and integrating new affiliates by coordinating with internal stakeholders to ensure a smooth launch from signed contract to live traffic.
• Acts as the first point of contact when clients report issues, such as lead quality concerns, billing discrepancies, or technical problems. Owns the follow-through until the issue is fully resolved.
• Maintains consistent communication with assigned accounts through regular check-ins and proactive updates, ensuring affiliates feel supported and valued even when no issues arise.
• Identifies opportunities within existing accounts to grow revenue, introduce new products, and strengthen long-term partnerships.

Required Knowledge & Skills

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 2+ years of experience in account management, client services, or digital marketing.
• Strong communication skills, with the ability to manage client relationships and clearly explain performance data.
• Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.
• Ability to translate data into actionable insights and optimization strategies.
• Understanding of digital marketing, lead generation, or performance-based advertising models.
• Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).
• Problem-solving skills with the ability to quickly identify issues and drive resolutions.
• Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
• Attention to detail when handling account updates, pricing changes, and performance tracking.
• Ability to collaborate cross-functionally with internal teams.
• Proactive mindset with a focus on account growth, optimization, and client success.

Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.