Account Manager (Performance Marketing)

Trend; Vancouver (WA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Full healthcare package

401k with company match

Catered lunch

Coffee, tea & snacks

Paid parking

Competitive pay

Career growth opportunities

Job summary

Trend is seeking an Account Manager in Vancouver, WA to be the main contact for affiliate partners, managing day-to-day communications and driving campaign performance through data-driven recommendations.

You will deliver regular performance reports, guide bid strategies and pricing, support onboarding, and coordinate with internal teams to ensure smooth launches and growth of long-term partnerships.

Qualifications

• Bachelor’s degree or equiv. experience in marketing, business, or communications.
• 2+ years in account management, client services, or digital marketing.
• Strong communication and ability to explain performance data clearly.
• Analytical mindset with ability to interpret metrics such as lead volume and conversion rates.
• Experience with reporting tools, spreadsheets, or dashboards.

Responsibilities

• Serve as the primary operational point of contact for assigned affiliates, answering questions and fulfilling requests.
• Pull regular performance reports for affiliates and translate data into actionable insights.
• Provide bid guidance and pricing recommendations based on performance data.
• Assist onboarding and integration of new affiliates for smooth launches.
• Act as the first contact for issues and ensure follow-through until resolution.
• Maintain proactive communication and check-ins with accounts to foster growth and loyalty.
• Identify opportunities to grow revenue and strengthen long-term partnerships.

Skills

Account management

Client communication

Analytical mindset

Data interpretation

Cross-functional collaboration

Time management

Attention to detail

Education

Bachelor’s degree in Marketing, Business, Communications, or related field

Tools

Excel

Google Sheets

Job description

As an Account Manager, you act as the main point of contact for affiliates, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.

If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact. Apply to join our team and help drive performance, growth, and long-term partnerships.

ACCOUNT MANAGER RESPONSIBILITIES

Serves as the primary operational point of contact for assigned affiliates by answering questions, fulfilling requests, and ensuring accounts remain active and performing.

Pulls together regular performance reports for affiliates, including lead volume, call data, click performance, conversion rates, and other relevant account metrics. Translates data into clear, actionable insights and updates.

Provides bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.

Assists with onboarding and integrating new affiliates by coordinating with internal stakeholders to ensure a smooth launch from signed contract to live traffic.

Acts as the first point of contact when clients report issues, such as lead quality concerns, billing discrepancies, or technical problems. Owns the follow-through until the issue is fully resolved.

Maintains consistent communication with assigned accounts through regular check-ins and proactive updates, ensuring affiliates feel supported and valued even when no issues arise.

Identifies opportunities within existing accounts to grow revenue, introduce new products, and strengthen long-term partnerships.

REQUIRED KNOWLEDGE & SKILLS

Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).

2+ years of experience in account management, client services, or digital marketing.

Strong communication skills, with the ability to manage client relationships and clearly explain performance data.

Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.

Ability to translate data into actionable insights and optimization strategies.

Understanding of digital marketing, lead generation, or performance-based advertising models.

Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).

Problem-solving skills with the ability to quickly identify issues and drive resolutions.

Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.

Attention to detail when handling account updates, pricing changes, and performance tracking.

Ability to collaborate cross-functionally with internal teams.

Proactive mindset with a focus on account growth, optimization, and client success.

Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, catered lunch, coffee, tea and snacks, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.

Details

Location: Vancouver, WA
Employment Type: Active
Salary: $85000 - $100000 /per annual
Skill Level: Mid-Senior Level