Account Manager (Performance Marketing)

Trend Capital Holdings, Inc.; Vancouver (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare package

401k with match

Catered lunch

Coffee

Tea and snacks

Paid parking

Competitive pay

Job summary

Trend Capital Holdings, Inc. is seeking an Account Manager to be the main point of contact for our affiliates, ensuring accounts run smoothly and perform well. You will deliver performance reports and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and launches.

If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact.

Qualifications

• Bachelor’s degree or equivalent experience in Marketing/Business/Communications.
• 2+ years in account management, client services, or digital marketing.
• Strong communication skills and ability to explain performance data.
• Analytical mindset with experience interpreting metrics (lead volume, conversion, campaign performance).
• Translate data into actionable insights and optimization strategies.
• Understanding of digital marketing, lead generation, or performance-based advertising models.
• Experience with reporting tools, spreadsheets, or dashboards (Excel/Google Sheets).
• Problem-solving and issue resolution abilities.
• Strong organizational and time management skills; multi-account management.
• Ability to collaborate cross-functionally and drive account growth.

Responsibilities

• Serve as the primary operational contact for assigned affiliates and ensure accounts remain active and performing.
• Prepare regular performance reports (lead volume, calls, clicks, conversions) and translate data into actionable insights.
• Provide bid guidance and pricing recommendations based on performance data and communicate changes.
• Assist with onboarding and integration of new affiliates from contract to live traffic.
• Act as first point of contact for issues and drive resolution.
• Maintain regular communication and proactive updates with accounts to ensure client satisfaction.
• Identify revenue growth opportunities within existing accounts and strengthen partnerships.

Education

Bachelor’s degree in Marketing, Business, Communications, or a related field

2+ years of experience in account management

Strong communication skills

Analytical mindset

Ability to translate data into actionable insights

Understanding of digital marketing / lead generation

Experience with reporting tools / dashboards

Problem-solving skills

Organizational and time management skills

Collaboration across teams

Tools

Excel

Google Sheets

Job description

ABOUT THIS JOB

As an Account Manager, you act as the main point of contact for affiliates, ensuring accounts run smoothly and perform well. You handle day-to-day communication, deliver performance reports, and provide data-driven recommendations on bids, pricing, and optimizations while supporting onboarding and campaign launches.

If you’re someone who enjoys problem-solving, working with data, and building strong client relationships, this role offers the opportunity to make a real impact.

ACCOUNT MANAGER RESPONSIBILITIES

• Serves as the primary operational point of contact for assigned affiliates by answering questions, fulfilling requests, and ensuring accounts remain active and performing.
• Pulls together regular performance reports for affiliates, including lead volume, call data, click performance, conversion rates, and other relevant account metrics. Translates data into clear, actionable insights and updates.
• Provides bid guidance and pricing recommendations based on performance data. Communicates ad creative changes, payout adjustments, and optimization opportunities in a timely manner.
• Assists with onboarding and integrating new affiliates by coordinating with internal stakeholders to ensure a smooth launch from signed contract to live traffic.
• Acts as the first point of contact when clients report issues, such as lead quality concerns, billing discrepancies, or technical problems. Owns the follow-through until the issue is fully resolved.
• Maintains consistent communication with assigned accounts through regular check-ins and proactive updates, ensuring affiliates feel supported and valued even when no issues arise.
• Identifies opportunities within existing accounts to grow revenue, introduce new products, and strengthen long-term partnerships.

REQUIRED KNOWLEDGE & SKILLS

• Bachelor’s degree in Marketing, Business, Communications, or a related field (or equivalent experience).
• 2+ years of experience in account management, client services, or digital marketing.
• Strong communication skills, with the ability to manage client relationships and clearly explain performance data.
• Analytical mindset with experience interpreting metrics such as lead volume, conversion rates, and campaign performance.
• Ability to translate data into actionable insights and optimization strategies.
• Understanding of digital marketing, lead generation, or performance-based advertising models.
• Experience with reporting tools, spreadsheets, or dashboards (e.g., Excel, Google Sheets).
• Problem-solving skills with the ability to quickly identify issues and drive resolutions.
• Strong organizational and time management skills, with the ability to manage multiple accounts simultaneously.
• Attention to detail when handling account updates, pricing changes, and performance tracking.
• Ability to collaborate cross-functionally with internal teams.
• Proactive mindset with a focus on account growth, optimization, and client success.

Benefits

• full healthcare package (medical, dental, vision, life)
• 401k with a company match
• catered lunch
• coffee
• tea and snacks
• paid parking
• competitive pay
• and much more!

Anyone who joins our team will have great potential for career and personal growth.