Account Manager - Landscaping Client Growth

Botanical Designs, LLC.; Orlando (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical with health program coverage

Dental coverage

Vision coverage

401K plan

Paid Holidays

Personal Time Off

Job summary

Botanical Designs LLC. is seeking an Account Manager to steward client relationships, drive satisfaction, and coordinate with internal teams to meet client goals within our landscaping and seasonal décor projects.

You will identify growth opportunities, prepare proposals, and maintain CRM records to support retention and revenue growth across assigned accounts. A strong communicator with 3+ years in customer service and landscaping is preferred, along with a valid driver’s license.

Qualifications

• Minimum of 3 years customer service experience.
• Minimum 5 years landscaping experience.
• Must have a valid Driver’s License and maintain a clean driving record.
• Bachelor’s degree in business administration, horticulture or related field, or 4 years of customer service experience in the horticulture industry

Responsibilities

• Build and maintain positive relationships with account contacts ensuring long-term retention and loyalty.
• Identify growth opportunities through upselling or cross-selling additional services to existing accounts.
• Collaborate with internal teams to ensure that client expectations are met, and deliverables are aligned to address client goals.
• Collaborate with internal teams to design and execute unique solutions to resolve client issues through to completion and ensuring client satisfaction at every stage.
• Conduct well-prepared meetings with decision makers; get results by asking appropriate questions that qualify business and take advantage of opportunities to create value and assist clients in addressing issues they are facing.
• Conduct market research and stay informed of market dynamics, competitors and industry trends to identify opportunities and risks.
• Create proposals and presentations tailored to specific clients and specific opportunities.
• Update client relationship management software daily to document business development activity that meets or exceeds established metrics while also maintaining accurate probability for each opportunity in the pipeline.
• Actively participate in company meetings including regular pipeline reviews, sales team meetings and company training sessions.

Skills

Customer service

Account management

Interpersonal skills

English communication

MS Office365

Education

Bachelor’s degree in business administration, horticulture or related field

Tools

Microsoft Office365

Online sales tracking tools

Job description

Botanical Designs LLC. is seeking an Account Manager to steward client relationships, drive satisfaction, and coordinate with internal teams to meet client goals within our landscaping and seasonal décor projects.

You will identify growth opportunities, prepare proposals, and maintain CRM records to support retention and revenue growth across assigned accounts. A strong communicator with 3+ years in customer service and landscaping is preferred, along with a valid driver’s license.