Account Manager I

FedEx; Plano (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid schedule

FedEx benefits

Job summary

FedEx is seeking a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will interact daily with your assigned territory via digital platforms and work toward achieving sales goals by presenting value propositions that meet customers' needs.

You will collaborate with internal teams, including sales and operations, to deliver a seamless customer experience, while engaging customers to maximize product and service utilization.

Qualifications

• Excellent communication and presentation skills.
• Ability to analyze customer needs and build value propositions.
• Strong teamwork and collaboration with internal partners.

Responsibilities

• Maintain and strengthen existing customer relationships with small and medium-sized customers.
• Interact daily with assigned customer territory using digital platforms.
• Collaborate with internal teams to provide seamless customer experience.
• Engage customers to maximize utilization of products and services.

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

• Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM;
• High Volume Prospecting activities and/or inbound virtual customer support experience. Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM

Pay Transparency

Pay:

Additional Details

Hybrid – In office Monday – Thursday, Remote work Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)