Account Manager I

FedEx; Elk Grove Village (IL); Hybrid; USD 32,000 - 56,000; Full time

Job summary

FedEx is seeking a sales professional to maintain and expand relationships with small and medium-sized customers in a hybrid work setting. You will interact daily with your assigned territory and drive value propositions to meet customer needs, leveraging digital platforms to achieve sales goals.

You will analyze customers’ supply chains, collaborate with internal teams, and ensure customers understand service offerings while maximizing product utilization.

Qualifications

• Bachelor's degree or equivalent OR four (4) years of business-to-business sales experience.
• One (1) year of the Company's B2B sales experience required.

Responsibilities

• Maintain and strengthen existing customer relationships and understand customer needs.
• Coordinate with internal teams to deliver seamless customer experience.
• Engage with customers regularly to maximize understanding of services and drive utilization.

Skills

Communication

Product knowledge

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Client relationships

Tech leverage

Education

Bachelor's degree or equivalent

4 years B2B sales experience

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM; High Volume Prospecting activities and/or inbound virtual customer support experience. Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM

Pay Transparency

Pay: $23.00-$41.25/hourly

Additional Details

Hybrid – In office Monday – Thursday, Remote work Friday

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)