Account Manager I

FedEx; Memphis (TN); Hybrid; USD 60,000 - 90,000; Full time

Job summary

FedEx is seeking a sales professional to maintain and strengthen relationships with small and medium-sized customers. You will manage daily interactions within your assigned territory using digital platforms and develop value propositions that meet client needs.

The role emphasizes understanding each customer's business, collaborating with internal teams to deliver a seamless experience, and achieving company and personal sales goals in a fast-paced environment.

Qualifications

• Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.
• Experience understanding customer and supply chain; research and interaction to develop solutions.
• Strong communication and relationship-building capabilities with internal teams.

Responsibilities

• Maintains existing business by understanding the customer’s business and supply chain, analyzing needs and implementing solutions.
• Coordinates and collaborates with internal teams to provide a seamless customer experience.
• Regularly engages with customers to ensure understanding of service offerings and maximize product usage.
• Performs other duties as assigned

Skills

Communication skills

Product knowledge

Solution building

Time management

Organization

Self-motivation

Adaptability

Problem solving

Business acumen

Client relationship management

Technology utilization

Education

Bachelor's degree or equivalent

4 years B2B sales experience

1 year of FedEx B2B sales experience

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that met their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM.

Pay Transparency

Pay

Additional Details

Hybrid – In office Monday – Thursday, Remote work Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program.

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)