Account Manager I-1

FedEx; Memphis (TN); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Equal Opportunity Employer

Reasonable accommodations

Job summary

FedEx is seeking a sales professional to maintain and strengthen relationships with small and medium-sized customers, primarily in the Memphis area. The role involves daily interaction with your assigned territory via digital platforms and a fast-paced environment.

You will analyze customer needs, develop value propositions, and collaborate with internal teams to provide a seamless customer experience. Hybrid work: in-office Monday–Thursday, remote Friday.

Qualifications

• Bachelor's degree/equivalent OR four years of business-to-business sales experience OR one year of the Company's business-to-business sales experience required.
• Excellent communication and relationship-building skills.
• Ability to analyze customer needs and develop tailored solutions.

Responsibilities

• Maintains existing business by understanding the customer's business and supply chain, analyzing needs, and developing solutions.
• Collaborates with internal teams to provide a seamless customer experience.
• Regularly engages with customers to maximize understanding of offerings and utilization of products and services.
• Performs other duties as assigned.

Skills

Communication Skills

Product Knowledge

Solution Building

Time Management

Organization

Self-Motivation

Adaptability

Problem Solving

Business Acumen

Client Relationships

Leveraging Technology

Education

Bachelor's degree or equivalent

Job description

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.
• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.
• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications

• Demonstrated Involvement or leadership in school, community, athletic or professional organizations; Experience working collaboratively in team based environments; B2B or high-value B2C sales experience using digital tools & CRM;
• High Volume Prospecting activities and/or inbound virtual customer support experience. Quantifiable & Measurable Sales Achievements, Sales Experience using Digital tools/CRM

Pay Transparency

Pay:

Additional Details

Hybrid – In office Monday – Thursday, Remote work Friday

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)