Account Manager: Growth, Service & Deliveries

Rent-A-Center; Christiansburg (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Health Savings Account

Job summary

Rent-A-Center in Christiansburg, VA is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. The role includes sales, deliveries, pickups, and early-stage collections while upholding RAC standards.

Ideal candidates have a high school diploma, are 18+, hold a valid driver’s license, and excel in communication and customer service. This full-time position offers weekly pay, benefits, and opportunities for growth within the company.

Qualifications

• High school diploma or equivalent.
• 18 years of age or older.
• Valid driver's license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driver qualifications

Education

High school diploma

Job description

Rent-A-Center in Christiansburg, VA is seeking an Account Manager to oversee rental accounts, deliver exceptional service, and drive account performance. The role includes sales, deliveries, pickups, and early-stage collections while upholding RAC standards.

Ideal candidates have a high school diploma, are 18+, hold a valid driver’s license, and excel in communication and customer service. This full-time position offers weekly pay, benefits, and opportunities for growth within the company.