Account Manager: Drive Growth & White-Glove Service

Rent-A-Center; Centerville (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &dis

401(k) with company match

Flexible Spending & Health Savings Arr

Supplemental and voluntary insurance

Job summary

Rent-A-Center, Inc. in Centerville, VA is hiring an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive sales through deliveries, pickups, and follow-ups. You will handle early-stage collections and maintain overall account health while upholding RAC values.

The role offers full-time hours, weekly pay, and opportunities for growth within the company. Strong communication and customer service skills are essential.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. in Centerville, VA is hiring an Account Manager to manage a portfolio of rental accounts, deliver exceptional service, and drive sales through deliveries, pickups, and follow-ups. You will handle early-stage collections and maintain overall account health while upholding RAC values.

The role offers full-time hours, weekly pay, and opportunities for growth within the company. Strong communication and customer service skills are essential.