Account Growth & Delivery Specialist

Rent-A-Center; Virginia; On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Flexible Spending Account

Health Savings Account

Voluntary insurance options

Job summary

Rent-A-Center in Virginia is looking for an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive account performance. Responsibilities include completing deliveries and pickups, conducting early-stage collections (1–6 days past due), and building strong relationships to grow rentals and ensure healthy accounts.

This full-time role features weekly pay, comprehensive benefits, and opportunities for advancement within a company known for

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Valid driver's license

Education

High school diploma or equivalent

Job description

Rent-A-Center in Virginia is looking for an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, and drive account performance. Responsibilities include completing deliveries and pickups, conducting early-stage collections (1–6 days past due), and building strong relationships to grow rentals and ensure healthy accounts.

This full-time role features weekly pay, comprehensive benefits, and opportunities for advancement within a company known for