Account Manager: Growth & White-Glove Service

Rent-A-Center, Inc.; Clovis (NM); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical, dental, vision, life &..

Industry leading 401(k) with company 1

Flexible Spending & Health Savings

Supplemental and voluntary insurance

Job summary

Rent-A-Center, Inc. is hiring for an Account Manager who will oversee a portfolio of rental accounts, deliver exceptional service, and drive sales. The role includes early-stage collections, coordinating deliveries and pickups, and maintaining showroom standards—supporting growth while upholding RAC values.

A valid driver’s license and strong communication skills are required. This full-time position offers weekly pay, opportunities for advancement, and benefits.

Qualifications

• High school diploma or equivalent
• At least 18 years of age
• Valid driver's license with good driving record
• Strong communication and customer service skills

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers' homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Communication

Driving

Education

High school diploma

Job description

Rent-A-Center, Inc. is hiring for an Account Manager who will oversee a portfolio of rental accounts, deliver exceptional service, and drive sales. The role includes early-stage collections, coordinating deliveries and pickups, and maintaining showroom standards—supporting growth while upholding RAC values.

A valid driver’s license and strong communication skills are required. This full-time position offers weekly pay, opportunities for advancement, and benefits.