Account Manager: Growth, Service & Payments

Rent-A-Center; Tappahannock (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Flexible Spending & Health Savings

Job summary

Rent-A-Center in Virginia is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering excellent customer service and driving sales. You will conduct early-stage collections and maintain account health while performing deliveries and pickups.

The role requires a high school diploma or equivalent, 18+ years of age, a valid driver’s license, and strong communication skills. Weekly pay and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Sales

Education

High school diploma or equivalent

Job description

Rent-A-Center in Virginia is seeking an Account Manager to oversee an assigned portfolio of rental accounts, delivering excellent customer service and driving sales. You will conduct early-stage collections and maintain account health while performing deliveries and pickups.

The role requires a high school diploma or equivalent, 18+ years of age, a valid driver’s license, and strong communication skills. Weekly pay and comprehensive benefits are offered.