Account Manager - Growth & Relationships (Remote-friendly)

Adsalarm; Evanston (IL); Híbrido; USD 43.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Holidays

Flexible Work-from-Home Opportunities

Company-Provided Laptop and Cell Phone

401(k) with Employer Match

Tuition Reimbursement

Professional Development and Training

Paid Parental Leave

Mileage Reimbursement

Employee Discounts

Company-Sponsored Events

Descripción de la vacante

Alarm Detection Systems (ADS) is seeking an Account Manager to nurture existing customer relationships, support growth, and advance to Outside Sales. You’ll work with customers, document needs, and identify opportunities for upgrades and referrals while collaborating with Sales and Service teams.

The role emphasizes proactive outreach, strong communication, and a customer-first mindset. Travel within the territory is expected as you build long-term partnerships.

Formación

• Account management, sales, or business development experience.
• Bachelor's degree in Business, Marketing, Sales, or related field.
• Experience in security, alarm, technology, or related industries; bilingual a plus.

Responsabilidades

• Manage and grow an assigned portfolio of customer accounts.
• Build strong relationships with customers and key decision-makers.
• Identify opportunities for upgrades, expanded services, referrals, and account growth.
• Support Outside Sales Representatives to develop and advance sales opportunities.
• Conduct proactive outreach via phone, video calls, and in-person meetings.
• Address customer concerns and recommend solutions to strengthen satisfaction.
• Maintain accurate customer records in our CRM system.
• Collaborate with Sales, Operations, Installation, and Customer Service teams.
• Travel within the assigned territory to meet customers and prospects.
• Develop skills and product knowledge to advance into an Outside Sales role.

Conocimientos

Account management experience

Sales experience

Customer service experience

Business development

Educación

Bachelor's degree in Business/Marketing/Sales or related field

Herramientas

CRM systems

Descripción del empleo

Alarm Detection Systems (ADS) is seeking an Account Manager to nurture existing customer relationships, support growth, and advance to Outside Sales. You’ll work with customers, document needs, and identify opportunities for upgrades and referrals while collaborating with Sales and Service teams.

The role emphasizes proactive outreach, strong communication, and a customer-first mindset. Travel within the territory is expected as you build long-term partnerships.