Account Manager: Grow Relationships in Security (Remote)

Adsalarm; Naperville (IL); Remote; USD 48,000 - 55,000; Full time

Benefits offered by this job

PTO

Holidays

Flexible Work-from-Home

Company laptop

401(k) matching

Tuition reimbursement

Professional development

Parental leave

Mileage reimbursement

Employee discounts

Company events

Insurance

Short-term disability

EAP

Job summary

Alarm Detection Systems is seeking an Account Manager to build and grow relationships with existing customers, drive account growth, and support retention. You will work directly with customers, identify opportunities for upgrades, and collaborate with Outside Sales Representatives to advance sales opportunities.

The role emphasizes proactive outreach, strong communication, and the ability to manage multiple priorities while delivering an exceptional customer experience.

Qualifications

• Experience in account management, sales, customer service, or business development.
• Bachelor's degree in Business, Marketing, Sales, or related field.
• Experience in security/tech industries is a plus.

Responsibilities

• Manage and grow an assigned portfolio of customer accounts.
• Build relationships with customers and key decision-makers.
• Identify opportunities for upgrades, referrals, and account growth.
• Collaborate with Outside Sales Representatives to develop sales opportunities.
• Conduct proactive outreach via phone, virtual, and in-person meetings.

Skills

Account management

Sales

Customer service

Business development

Education

Bachelor's degree in Business/Marketing/Sales

Tools

CRM

Job description

Alarm Detection Systems is seeking an Account Manager to build and grow relationships with existing customers, drive account growth, and support retention. You will work directly with customers, identify opportunities for upgrades, and collaborate with Outside Sales Representatives to advance sales opportunities.

The role emphasizes proactive outreach, strong communication, and the ability to manage multiple priorities while delivering an exceptional customer experience.