Strategic Account Manager - Growth & Retention

Adsalarm; Libertyville (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Alarm Detection Systems in Libertyville, IL is seeking an Account Manager to manage and grow a portfolio of customer accounts, protect recurring revenue, and strengthen relationships with key decision-makers.

This developmental sales role collaborates with outside sales reps, conducts proactive outreach, qualifes opportunities, sets appointments, and maintains CRM records; a path to Outside Sales within 6–12 months is expected based on performance.

Qualifications

• The candidate must demonstrate strong communication and relationship-building skills to retain and grow accounts.
• Experience with CRM systems and opportunity management is preferred.
• Comfort with proactive outreach via phone, video, and in-person meetings.

Responsibilities

• Retain and grow an assigned portfolio to protect recurring revenue and strengthen relationships.
• Qualify opportunities, set appointments, and move opportunities through the sales process.
• Collaborate with outside sales reps to develop pipeline and ensure smooth handoffs.
• Proactively outreach to maintain customer engagement and identify business needs.
• Identify retention risks and recommend solutions to maintain satisfaction.
• Maintain CRM records with timely, accurate activity and notes.

Job description

Alarm Detection Systems in Libertyville, IL is seeking an Account Manager to manage and grow a portfolio of customer accounts, protect recurring revenue, and strengthen relationships with key decision-makers.

This developmental sales role collaborates with outside sales reps, conducts proactive outreach, qualifes opportunities, sets appointments, and maintains CRM records; a path to Outside Sales within 6–12 months is expected based on performance.