Growth-Focused Security Accounts Manager (Hybrid)

Alarm Detection Systems, Inc.; Illinois; Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Flexible Work-from-Home Opportunities

401(k) with Employer Match

Tuition Reimbursement

Professional Development and Training

Job summary

Alarm Detection Systems is seeking an Account Manager to nurture existing customer relationships, drive portfolio growth, and identify opportunities for service upgrades. You will collaborate with Outside Sales, coordinate with Operations and Customer Service, and travel within the assigned territory to meet clients and prospects.

The role emphasizes building trust with decision-makers, maintaining CRM records, and contributing to a high-performing team focused on client satisfaction and

Qualifications

• Experience in account management, sales, customer service, or business development.
• Bachelor's degree in Business, Marketing, Sales, or related field.
• Experience in security, alarm, technology, or related industries; bilingual is a plus.

Responsibilities

• Manage and grow an assigned portfolio of customer accounts.
• Build strong relationships with customers and key decision-makers.
• Identify opportunities for upgrades, expanded services, referrals, and account growth.
• Support Outside Sales Representatives to develop and advance sales opportunities.
• Proactively reach out via phone, virtual, and in-person interactions.
• Address customer concerns and provide solutions to strengthen satisfaction and retention.
• Maintain accurate customer records in the CRM.

Skills

Account management experience

Sales experience

Customer service

Business development

Communication skills

Education

Bachelor's degree in Business/Marketing/Sales or related field

Job description

Alarm Detection Systems is seeking an Account Manager to nurture existing customer relationships, drive portfolio growth, and identify opportunities for service upgrades. You will collaborate with Outside Sales, coordinate with Operations and Customer Service, and travel within the assigned territory to meet clients and prospects.

The role emphasizes building trust with decision-makers, maintaining CRM records, and contributing to a high-performing team focused on client satisfaction and