Carrier Relations & Growth Manager

Allen Lund Company, LLC; San Mateo (CA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

401k with generous match

Career growth opportunities

Transfer opportunities

Employee recognition program

Competitive compensation

Training and development

Inclusive culture

Wellness benefits

Job summary

Allen Lund Company is seeking a Carrier Manager to support the General Manager by coaching Carrier Sales Representatives and developing relationships with carriers to move truckload and LTL volumes across dry, refrigerated, and flatbed cargo.

The role requires strong communication and negotiation skills, a college degree or equivalent experience, and a track record in freight brokerage or customer service. Weekend hours may be required; growth and equal opportunity are emphasized.

Qualifications

• College degree or equivalent experience highly desired.
• Minimum 3 year’s experience in Freight Brokerage/customer service.
• Excellent and effective communication skills.

Responsibilities

• Be responsible for developing and increasing profitable volume with existing and newly acquired carriers.
• Use strong relationships to understand carriers’ business and lanes serviced.
• Deliver exceptional customer service and maintain carrier relationships.
• Contact and build relationships with carriers to increase capacity for projects and lanes.
• Uphold company standards and processes in line with Customer, Company, Office principles.

Skills

Carrier relationships

Negotiation

Customer service

Communication

Time management

Team player

Self-motivated

Problem solving

Multitask

Detail oriented

Education

College degree or equivalent experience

Tools

CRM software

Job description

Allen Lund Company is seeking a Carrier Manager to support the General Manager by coaching Carrier Sales Representatives and developing relationships with carriers to move truckload and LTL volumes across dry, refrigerated, and flatbed cargo.

The role requires strong communication and negotiation skills, a college degree or equivalent experience, and a track record in freight brokerage or customer service. Weekend hours may be required; growth and equal opportunity are emphasized.