Account Manager: Grow Accounts with White-Glove Service

Rent-A-Center, Inc.; Shawnee (KS); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision, life &dis

Industry leading 401(k) with company

Paid time off

Job summary

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance in a fast-paced environment.

You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and ensuring safety. Strong communication and a customer-first mindset are essential, with full-time hours and a Monday–Saturday schedule.

Qualifications

• High school diploma or equivalent.
• You must be 18 years of age or older.
• Valid driver's license with a clean driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments using account management tools.
• Complete routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers' homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Customer service

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center, Inc. is seeking an Account Manager to manage rental accounts, deliver exceptional customer service, and drive account performance in a fast-paced environment.

You will handle deliveries, pickups, and early-stage collections while maintaining showroom standards and ensuring safety. Strong communication and a customer-first mindset are essential, with full-time hours and a Monday–Saturday schedule.