Account Manager: Growth & White-Glove Service

Rent A Center; Carpentersville (IL); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio, build strong customer relationships, and drive account performance. The role includes deliveries, pickups, and in-home service while upholding store standards and RAC values.

You will conduct early-stage collections, maintain account health, and contribute to sales growth by generating new rental agreements. Weekly pay and growth opportunities are highlighted in the role.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee an assigned portfolio, build strong customer relationships, and drive account performance. The role includes deliveries, pickups, and in-home service while upholding store standards and RAC values.

You will conduct early-stage collections, maintain account health, and contribute to sales growth by generating new rental agreements. Weekly pay and growth opportunities are highlighted in the role.