Account Manager

The Juris Agency; Strongsville (OH); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hands-on Training

Flexible Schedule

Career Growth

Mon-Fri Schedule

Tuition Reimbursement

Work from Home

Job summary

The Juris Agency in Strongsville, OH is seeking an experienced Account Manager to oversee a portfolio of commercial and personal lines. You will nurture client relationships, coordinate renewals, and collaborate with carriers to resolve billing questions while maintaining accurate digital files.

Ideal candidates have an active Property & Casualty license in Ohio, 3+ years in account management, and proficiency with Applied Epic or similar agency software; strong organization and clear

Qualifications

• Active Property & Casualty Insurance License in Ohio.
• 3+ years of experience managing commercial or personal lines.
• Proficiency with Applied Epic or similar agency management software.
• Strong organizational habits and clear communication.
• Experience navigating carrier portals for documents and endorsements.

Responsibilities

• Act as the primary point of contact for commercial clients.
• Support the Personal Lines PM to improve workflows.
• Review renewals to ensure coverage remains appropriate.
• Process policy changes and endorsements accurately.
• Coordinate with carrier partners to resolve billing inquiries.
• Maintain organized digital files for each account.
• Educate clients on policy options and value.

Skills

Account management

Communication skills

Organizational skills

Tools

Applied Epic

Job description

Job Description

At The Juris Agency, we believe that insurance is about more than just policies—it is about the people behind them. In the heart of Strongsville, Ohio, our office values expertise, kindness, and a genuine desire to help our neighbors navigate life’s uncertainties. We're looking for an experienced Account Manager to join our growing family. This isn't just about shuffling paperwork; it is about being a steady hand for our clients when they need it most. You'll manage a portfolio of accounts, ensuring everyone who works with us feels like our top priority. We foster a collaborative, supportive environment where technology improves our performance, not replaces the personal touch that matters most. If you appreciate building long-term relationships and enjoy solving problems in a thoughtful, organized way, you will fit right in with our team. We invite you to bring your skills to our office and help us continue providing the high-touch service that defines The Juris Agency.

Benefits

• Hands on Training
• Flexible Schedule
• Career Growth Opportunities
• Mon-Fri Schedule
• Tuition Reimbursement
• Work from Home

Responsibilities

Act as the primary point of contact for our existing Commercial clients, ensuring they feel heard and supported.

Support the Personal Line Account Manager to continuously improve operational workflows.

Review upcoming renewals to ensure coverage remains appropriate and competitive for our policyholders.

Process routine policy changes and endorsements accurately and with strong attention to detail.

Coordinate with our carrier partners to resolve billing inquiries or coverage questions promptly.

Maintain organized and up-to-date digital files for every account under your care.

Educate clients on their policy options, helping them understand the value behind their specific coverage.

Requirements

• Active Property & Casualty Insurance License in Ohio.
• Three or more years of experience managing commercial or personal lines accounts.
• Proficiency in Applied Epic or similar agency management software.
• Strong organizational habits and comfort with juggling multiple deadlines.
• Clear, articulate communication skills for both phone and email interactions.
• Experience navigating carrier portals to secure policy documents and endorsements.