Account Manager

Scherz Insurance Group - Farm Bureau; Northville (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Scherz Insurance Group - Farm Bureau is seeking an Account Manager based in Northville, Michigan. In this role, you will focus on building strong relationships with clients and delivering exceptional customer experiences while identifying growth opportunities.

The ideal candidate will possess a Property & Casualty license and prior experience in insurance or sales. This is an excellent position for those who enjoy a collaborative and fast-paced environment with a strong emphasis on teamwork and client satisfaction.

Qualifications

• Property & Casualty license required or ability to obtain upon hire.
• Previous experience in insurance, sales, customer service, or account management preferred.
• Comfortable discussing products, recommendations, and solutions with clients.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Conduct account reviews and identify opportunities to enhance client protection and satisfaction.
• Assist clients with policy updates, renewals, and account maintenance.

Skills

Strong communication and relationship-building skills

Property & Casualty license

Experience with CRM or agency management systems

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

Are you someone who enjoys building relationships, solving problems, and helping clients find the right solutions? We're looking for an Account Manager who can deliver exceptional customer experiences while identifying opportunities to grow and strengthen client relationships.

In this role, you'll work directly with clients to understand their needs, provide guidance, and ensure they receive the support and coverage solutions that best fit their situation. This is an excellent opportunity for someone who enjoys both customer service and sales in a collaborative, fast-paced environment.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as a trusted resource by answering questions and providing ongoing support.
• Conduct account reviews and identify opportunities to enhance client protection and satisfaction.
• Follow up on leads, referrals, and client inquiries.
• Assist clients with policy updates, renewals, and account maintenance.
• Educate clients on available products and services that align with their needs.
• Work closely with team members to achieve agency growth goals.
• Maintain accurate client records and documentation.

Qualifications

• Property & Casualty license required or ability to obtain upon hire.
• Previous experience in insurance, sales, customer service, or account management preferred.
• Strong communication and relationship-building skills.
• Comfortable discussing products, recommendations, and solutions with clients.
• Ability to prioritize tasks and manage multiple responsibilities.
• Experience with CRM or agency management systems is a plus.

What Makes You Successful?

• You genuinely enjoy helping people.
• You are proactive and solution-oriented.
• You thrive in a relationship-focused environment.
• You are organized, detail-oriented, and dependable.
• You enjoy contributing to both team and individual success.

Our Core Values

• Integrity in every interaction
• Continuous learning and improvement
• Commitment to excellence
• Listening first and advising thoughtfully
• Respect for clients and teammates
• Professionalism that builds trust