Account Manager

Northwind North Corp.; Raleigh (NC); On-site; USD 60,000 - 87,000; Full time

Job summary

Northwind North Corp., a leading logistics and supply chain company, in Raleigh, NC, is seeking an Account Manager to oversee client relationships, develop strategies, and drive revenue growth. You will coordinate with sales, operations, and customer service to deliver exceptional service to our clients.

The ideal candidate holds a bachelor's degree in business, marketing, or a related field and has 3–5 years of experience in account management or a similar role, with excellent communication and

Qualifications

• Bachelor's degree in business, marketing, or related field.
• 3–5 years of account management or similar experience.
• Strong communication and interpersonal skills.

Responsibilities

• Develop and maintain strong relationships with existing clients in the logistics and supply chain.
• Identify new business opportunities and grow our client portfolio.
• Manage client accounts, meeting their needs and exceeding expectations.
• Drive revenue growth by pursuing new sales opportunities.
• Provide exceptional customer service, acting as the main point of contact for clients.
• Collaborate with cross-functional teams to serve clients efficiently and effectively.
• Stay up-to-date with industry trends and apply best practices to client relationships.

Skills

Account management

Sales experience

Client relationship management

Communication skills

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Job description

Northwind North Corp., a leading logistics and supply chain management company, is hiring an Account Manager in Raleigh, NC. This full-time position offers a salary range of $60,000 to $87,151.

As an Account Manager, you'll manage client relationships, develop strategies to meet their needs, and drive revenue growth. You'll handle client portfolios, coordinate with internal teams, and ensure timely delivery of services.

You'll work in a dynamic team environment at our Raleigh office, collaborating with sales, operations, and customer service teams to deliver exceptional service. This means you'll be part of a close-knit group that thrives on communication and teamwork, where each member's contributions are valued and essential to the overall success of the company. You'll have the opportunity to work alongside sales professionals who understand the product or service inside and out, and can provide valuable insights and support. You'll also collaborate with operations teams who ensure that the products or services are produced and delivered efficiently and effectively. Additionally, you'll work closely with customer service teams who are the first point of contact for customers, and can provide valuable feedback and suggestions for improvement. Together, you'll strive to exceed customer expectations and deliver exceptional service that keeps customers coming back.

The role encompasses comprehensive benefits, including health insurance that covers medical, dental, and vision care, as well as a retirement plan with employer contributions. Additionally, employees have access to professional development opportunities, such as workshops, training programs, and certifications, to enhance their skills and advance their careers. The salary range for this position is $60,000 to $87,151, which is competitive within the industry and reflects the value and responsibilities of the role.

You should have a bachelor's degree in business, marketing, or a related field, and 3-5 years of experience in account management or a similar role. Strong communication and interpersonal skills are essential.

• Develop and maintain strong relationships with existing clients in the logistics and supply chain management industry.
• Identify new business opportunities and develop strategies to grow our client portfolio.
• Manage client accounts, ensuring their needs are met and their expectations are exceeded.
• Drive revenue growth by identifying and pursuing new sales opportunities.
• Provide exceptional customer service, acting as a point of contact for our clients.
• Collaborate with cross-functional teams to ensure our clients' needs are met efficiently and effectively.
• Stay up-to-date with industry trends and best practices, and apply them to our client relationships.
• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in account management, sales, or a related field.
• Proven track record of successfully managing client accounts and driving revenue growth.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships.
• Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks.
• Knowledge of the logistics and supply chain management industry is a plus.
• Familiarity with CRM software and sales tools is a plus.