Account Manager

Insight Global; Florida; On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking an Account Manager in Florida to manage existing customer relationships within the PCB space. You will handle RFQs, quotes, and orders, and collaborate with factory partners to develop competitive pricing.

The role requires strong communication and negotiation skills, ERP experience, and the ability to learn technical PCB concepts. This position emphasizes selling skills over call-center activity and offers growth within a manufacturing-focused environment.

Qualifications

• 3+ years of account management / customer-facing experience.
• Experience with quoting and order processing.
• Understanding of margin, profit and pricing.
• Strong communication and negotiation skills.
• Experience using an ERP/order-entry system.
• Ability to learn technical products and new systems.
• Attention to detail and ability to follow multi-step processes.

Responsibilities

• Manage existing customer relationships and grow account value.
• Handle RFQs and quoting; develop competitive quotes with factory partners.
• Coordinate with independent manufacturer reps and ERP systems for orders.
• Understand profit vs. margin and the economics of an order.
• Look for additional opportunities within existing customer accounts and negotiate effectively.
• Learn PCB terminology and technical concepts over time.

Skills

Account management

Quoting

Pricing knowledge

Negotiation

ERP experience

Process adherence

Technical product learning

Tools

ERP / order-entry system

Job description

The company operates in the printed circuit board (PCB) space, but does not physically manufacture the boards itself. It works with factory partners to source bare PCBs for customers such as contract manufacturers, OEMs, and design manufacturers. Steven Davis characterized the organization primarily as a sales company within the manufacturing space. This is not a traditional call-center CSR or lead-generation inside sales position.

The Account Manager will:

• Manage existing customer relationships.
• Handle RFQs and quoting.
• Work with factory partners to develop competitive quotes.
• Understand profit vs. margin and the economics of an order.
• Coordinate with independent manufacturer reps.
• Manage orders through enterprise systems.
• Learn PCB terminology, drawings, and technical concepts over time.
• Look for additional opportunities within existing customer accounts.
• Communicate and negotiate effectively with customers.

REQUIRED SKILLS AND EXPERIENCE

• 3+ years of Account management / customer-facing experience
• Quoting and order-processing experience
• Understanding of margin, profit, and pricing
• Strong communication and negotiation skills
• Experience working in an ERP/order-entry system
• Ability to learn technical products and new systems
• Strong attention to detail and comfort following multi-step processes

NICE TO HAVE SKILLS AND EXPERIENCE

• PCB experience or Semiconductor experience

Pay Transparency:

The expected Annual Salary for this position falls between $70,000 to $90,000/year.

Vacancy Status:

This Posting is for a current vacant role, and the successful candidate will be hired into an existing open position.

Artificial intelligence tools are used to assist in screening and assessing applicants for this position.