Account Manager

Triad Electronic; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Triad Electronic Technologies, a growing electronics manufacturing partner, seeks a Program/Account Manager with circuit board assembly experience to join our collaborative team in Phoenix. You will manage customer relationships, drive account growth, and monitor financial performance to maximize profitability.

The role requires 3–5 years in sales, program/account management, or engineering within electronics manufacturing.

Qualifications

• Bachelor's degree or equivalent in business, engineering, or related field.
• 3–5 years in sales, program/account management, or engineering within electronics manufacturing, with emphasis on circuit board assembly.
• Excellent communication, analytical, and problem-solving skills.
• Ability to build relationships and collaborate across functions.
• Experience in a metric-driven environment and understanding of financials preferred.

Responsibilities

• Customer Relationship Management: build and nurture client relationships, gather feedback, collaborate with internal teams to exceed expectations.
• Account Performance & Growth: identify opportunities, develop expansion plans, deliver quotes, track progress.
• Financial Management: monitor pricing, NWC utilization, and P&L to mitigate risks and improve profitability.
• Business Unit Performance: track KPIs, solicit feedback, drive improvements for optimal account performance.
• General Operations: handle customer concerns, process orders for components and assemblies, manage change orders and RMAs.

Education

Bachelor's degree or equivalent experience in business, engineering, or related field

Excellent communication

Analytical and problem-solving skills

Job description

Triad Electronic Technologies, a well established and growing electronics manufacturing partner dedicated to creating a cleaner, safer, healthier, and smarter world, is seeking a highly motivated Program/Account Manager with experience in circuit board assembly to join our collaborative team.

Responsibilities:

• Customer Relationship Management: Build and nurture strong client relationships within the electronics industry, gather feedback, and collaborate with internal teams to exceed customer expectations.
• Account Performance & Growth: Drive account growth by identifying opportunities, developing expansion plans tailored to electronics manufacturing needs, delivering quotes, and tracking progress.
• Financial Management: Monitor and manage account financials, including pricing, NWC utilization, and P&L performance, to mitigate risks and enhance account profitability.
• Business Unit Performance: Track KPIs, solicit customer feedback, and drive improvements to ensure optimal account performance in the context of electronics manufacturing.
• General Operations: Handle customer concerns, process orders for electronic components and assemblies, manage change orders, and oversee RMA procedures.

Qualifications:

• Bachelor's degree or equivalent experience in business, engineering, or a related field.
• 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry, with emphasis on circuit board assembly.
• Excellent communication, analytical, and problem-solving skills.
• Ability to build strong relationships and work collaboratively across functions.
• Experience in a metric-driven environment and understanding of financials is preferred.

Benefits:

• Join a team committed to making a positive impact on the world through electronics manufacturing.
• Work in a collaborative and supportive environment.
• Opportunity to grow and develop your skills within a specialized industry.