Account Manager

Triad Electronic Technologies; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Collaborative environment

Growth opportunities

Impactful work in electronics

Job summary

Triad Electronic Technologies in Phoenix, AZ seeks a motivated Program/Account Manager with circuit board assembly experience to lead customer relationships and drive account performance. You will collaborate across functions to develop expansion plans, provide quotes, and monitor pricing and profitability.

The role requires a bachelor’s degree and 3–5 years in electronics manufacturing, with strong communication and analytical skills to thrive in a metric-driven environment.

Qualifications

• Bachelor's degree or equivalent in business, engineering, or a related field.
• 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry; circuit board assembly focus.
• Excellent communication, analytical, and problem-solving skills.

Responsibilities

• Build and nurture strong client relationships within the electronics industry.
• Drive account growth by identifying opportunities and delivering quotes.
• Monitor and manage account financials, including pricing and P&L performance.
• Track KPIs and solicit customer feedback to drive improvements.
• Handle orders, change orders, and RMA procedures.

Skills

Relationship building

Communication

Analytical thinking

Problem solving

Cross-functional collaboration

Education

Bachelor's degree or equivalent (business/engineering)

Job description

Triad Electronic Technologies, a well established and growing electronics manufacturing partner dedicated to creating a cleaner, safer, healthier, and smarter world, is seeking a highly motivated Program/Account Manager with experience in circuit board assembly to join our collaborative team.

Responsibilities:

• Customer Relationship Management: Build and nurture strong client relationships within the electronics industry, gather feedback, and collaborate with internal teams to exceed customer expectations.
• Account Performance & Growth: Drive account growth by identifying opportunities, developing expansion plans tailored to electronics manufacturing needs, delivering quotes, and tracking progress.
• Financial Management: Monitor and manage account financials, including pricing, NWC utilization, and P&L performance, to mitigate risks and enhance account profitability.
• Business Unit Performance: Track KPIs, solicit customer feedback, and drive improvements to ensure optimal account performance in the context of electronics manufacturing.
• General Operations: Handle customer concerns, process orders for electronic components and assemblies, manage change orders, and oversee RMA procedures.

Qualifications:

• Bachelor's degree or equivalent experience in business, engineering, or a related field.
• 3–5 years of experience in sales, program/account management, or engineering within the electronics manufacturing industry, with emphasis on circuit board assembly.
• Excellent communication, analytical, and problem-solving skills.
• Ability to build strong relationships and work collaboratively across functions.
• Experience in a metric-driven environment and understanding of financials is preferred.

Benefits:

• Join a team committed to making a positive impact on the world through electronics manufacturing.
• Work in a collaborative and supportive environment.
• Opportunity to grow and develop your skills within a specialized industry.