Account Manager

Nelson Connects; Milpitas (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading technology company in Milpitas, California, seeks an experienced Account Manager. The successful candidate will manage direct customer relationships and support sales strategies, serving as the primary liaison between customers and factory teams. A Bachelor's degree and 3–5 years of relevant experience are required. This full-time role focuses on business development in the semiconductor industry and may involve occasional international travel.

Qualifications

• 3–5 years of experience in project management, technical sales, or sales management.
• Strong commercial acumen and excellent relationship-building skills.
• Willingness to travel domestically and internationally.

Responsibilities

• Manage direct customer relationships and serve as the primary point of contact.
• Plan and implement sales strategies to achieve revenue targets.
• Monitor sales performance and adjust strategies accordingly.

Skills

Project management

Technical sales

Customer service

Analytical abilities

Microsoft Office Suite proficiency

Education

Bachelor’s degree in Business Administration, Engineering, or a related field

Tools

Microsoft Office Suite

Job description

Overview

The Account Manager is responsible for day-to-day customer account management, executing sales and marketing strategies, supporting technical marketing initiatives for new products, and serving as the primary liaison between customers and factory teams. The role is instrumental in achieving the company's profit and growth objectives.

Base pay range

$100,000.00/yr - $120,000.00/yr

Essential Duties and Responsibilities

• Manage direct customer relationships and serve as the primary point of contact.
• Act as liaison between U.S. customers and engineering/production teams in Japan and Singapore.
• Plan and implement sales strategies to achieve revenue and technology targets.
• Monitor and analyze sales performance, and adjust strategies accordingly.
• Prepare regular reports: daily and weekly status updates, and monthly sales reviews (PowerPoint).
• Identify and pursue new business opportunities.
• Collaborate with the factory to prepare quotations; negotiate customer proposals and contracts.
• Conduct sales visits and attend industry conferences.
• Educate and support customers on products and technical details.
• Occasional travel to Singapore or Japan for onboarding, training, or customer support.

Qualifications

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• 3–5 years of experience in project management, technical sales, or a sales management role.
• Strong commercial acumen and analytical abilities.
• Excellent relationship-building and customer service skills.
• Ability to work independently with minimal supervision.
• Willingness to travel domestically and internationally.
• Flexibility to accommodate evening meetings with Asia-based teams.
• Proficient in Microsoft Office Suite (Teams, Outlook, Word, PowerPoint, Excel).

Preferred

• Experience in the semiconductor industry, especially in lithography, photomask, or chemical engineering.
• Background in process engineering within a multinational company.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development, Customer Service, and Purchasing

Industries

• Semiconductor Manufacturing and Medical Equipment Manufacturing