Customer Service Rep/ Admin

AppleOne Employment Services; Dallas (TX); On-site; USD 49,594,000 - 60,614,000; Full time

Job summary

AppleOne Employment Services in Dallas, TX is seeking a Customer Service Rep/Admin for a temp-to-hire opportunity. The role supports daily office operations, assists customers and internal teams, and maintains accurate information with a customer-first mindset.

Ideal candidates have strong administrative support skills, excellent communication, and professionalism to thrive in a team environment. This position offers steady work, growth potential, and a reliable, service-oriented approach.

Qualifications

• 3 to 5 years of customer service or office support experience.
• Strong verbal and written communication skills.
• Proficiency with standard office software and data entry.
• Ability to manage multiple tasks in a busy office.

Responsibilities

• Respond to customer inquiries by phone, email, or in person with professionalism and accuracy.
• Provide administrative support including data entry, filing, document preparation, and record maintenance.
• Assist with scheduling, order processing, follow-up communication, and general office coordination.
• Maintain accurate customer and business records using internal systems and standard office tools.
• Partner with team members and departments to resolve questions, support workflow, and improve the customer experience.
• Perform general clerical duties to help ensure smooth daily operations.

Skills

Customer service

Administrative support

Office coordination

Verbal communication

Written communication

Multitasking

Tools

CRM systems

Order entry systems

Office software

Job description

Job Summary

We are seeking a Customer Service Rep/ Admin for a temp-to-hire opportunity in Dallas, TX. This role is ideal for a professional with strong administrative support skills, excellent communication abilities, and a customer-first mindset.

The Customer Service Rep/ Admin will support daily office operations, assist customers and internal teams, manage information accurately, and help keep workflow organized. This is a strong opportunity for someone who enjoys a positive team environment, supportive leadership, steady work, and the potential to grow into a long-term role. The right candidate will bring professionalism, reliability, and a helpful attitude to every interaction.

Key Responsibilities

• Respond to customer inquiries by phone, email, or in person with professionalism and accuracy.


• Provide administrative support, including data entry, filing, document preparation, and record maintenance.


• Assist with scheduling, order processing, follow-up communication, and general office coordination.


• Maintain accurate customer and business records using internal systems and standard office tools.


• Partner with team members and departments to resolve questions, support workflow, and improve the customer experience.


• Perform general clerical duties to help ensure smooth daily operations.

Compensation and Benefits

• Pay: $17 to $21 per hour.


• Job type: Temp-to-Hire.


• Location: Dallas, TX and surrounding areas.

Required Qualifications and Skills

• Handle customer service inquiries and provide timely, accurate responses.


• Complete administrative support tasks such as data entry, document management, and office coordination.


• Maintain organized records and support daily business operations.


• Communicate with customers, vendors, and internal team members in a professional manner.


• 3 to 5 years of customer service, administrative support, office support, or related experience.


• Strong verbal and written communication skills.


• Proficiency with standard office software, email, data entry, and general computer systems.


• Ability to manage multiple tasks, prioritize work, and maintain accuracy in a busy office environment.


• Strong attention to detail, follow-through, and organizational skills.


• Professional, dependable, and service-oriented approach to work.


• Ability to work well independently and as part of a team.

Preferred Qualifications

• Experience in a business services, administrative, or office support environment.


• Prior experience in a temp-to-hire or fast-paced office setting.


• Familiarity with CRM systems, order entry systems, or customer database tools.


• Bilingual skills are a plus if relevant to customer needs.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.