Account Insight & Renewal Analytics Lead (Remote)

Delta Dental of California; San Francisco (CA); On-site; USD 64,000 - 135,000; Full time

Benefits offered by this job

401(k) with matching

Medical & pharmacy benefits

Dental & vision benefits

Paid time off + holidays

Tuition reimbursement

Job summary

Delta Dental of California seeks an Account Insight Manager (AIM) to partner with the CAM, delivering technical, data-driven insights that shape renewal strategies and client solutions. You will own end-to-end analytics, define metrics, and create executive-ready presentations while coordinating cross-functional workstreams and managing risks.

The role emphasizes data quality, recurring reporting, and proactive communication with clients and internal stakeholders.

Qualifications

• 2+ years of experience with a Bachelor's degree.
• Strong analytical and math skills with the ability to position financial outcomes that contribute to revenue goals.
• Proven ability to manage multiple projects under tight deadlines.

Responsibilities

• Deliver end-to-end analytics and reporting for an assigned book of business.
• Develop dashboards and recurring reporting packages; automate where feasible.
• Extract, validate, and reconcile data from multiple sources; monitor data quality.
• Translate complex findings into executive-ready narratives and client materials.
• Collaborate with cross-functional partners to meet deadlines and manage dependencies.

Skills

Analytical thinking

Advanced Excel skills

Data-driven insight

Stakeholder communication

Education

Bachelor's degree

Tools

Power Query/Power Pivot

PivotTables

Salesforce CRM

AI/ML and automation

Microsoft Office

Job description

Delta Dental of California seeks an Account Insight Manager (AIM) to partner with the CAM, delivering technical, data-driven insights that shape renewal strategies and client solutions. You will own end-to-end analytics, define metrics, and create executive-ready presentations while coordinating cross-functional workstreams and managing risks.

The role emphasizes data quality, recurring reporting, and proactive communication with clients and internal stakeholders.