Account Growth Specialist — Upsell & Client Success

Virtualite Business Process Outsourcing Services; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base compensation with per

Benefits including medical, dental,

Job summary

Virtualite Business Process Outsourcing Services is seeking a customer growth representative to drive revenue through account expansion and client development. You will manage a portfolio of active client accounts and identify upsell opportunities to grow strategic relationships.

Join a collaborative team that supports onboarding and operations, with competitive base pay and incentives, comprehensive benefits, and clear paths for career growth.

Qualifications

• Experience in account management or customer growth is a plus but not required.
• Strong relationship-building and consultative selling skills.
• Comfortable managing multiple accounts and ongoing conversations.
• Goal-oriented, organized, and detail-focused.
• Strong verbal and written communication skills.

Responsibilities

• Manage a portfolio of active client accounts.
• Identify upsell, cross-sell, and expansion opportunities.
• Conduct consultative conversations to uncover evolving client needs.
• Present additional service solutions that align with client goals.
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools.
• Collaborate with onboarding and operations teams to support seamless service delivery.

Skills

Account management

Consultative selling

Relationship building

Communication skills

Detail-oriented

Tools

CRM software

Job description

Virtualite Business Process Outsourcing Services is seeking a customer growth representative to drive revenue through account expansion and client development. You will manage a portfolio of active client accounts and identify upsell opportunities to grow strategic relationships.

Join a collaborative team that supports onboarding and operations, with competitive base pay and incentives, comprehensive benefits, and clear paths for career growth.