Customer Growth Representative

Virtualite Business Process Outsourcing Services; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base compensation with per

Benefits including medical, dental,

Job summary

Virtualite Business Process Outsourcing Services is seeking a customer growth representative to drive revenue through account expansion and client development. You will manage a portfolio of active client accounts and identify upsell opportunities to grow strategic relationships.

Join a collaborative team that supports onboarding and operations, with competitive base pay and incentives, comprehensive benefits, and clear paths for career growth.

Qualifications

• Experience in account management or customer growth is a plus but not required.
• Strong relationship-building and consultative selling skills.
• Comfortable managing multiple accounts and ongoing conversations.
• Goal-oriented, organized, and detail-focused.
• Strong verbal and written communication skills.

Responsibilities

• Manage a portfolio of active client accounts.
• Identify upsell, cross-sell, and expansion opportunities.
• Conduct consultative conversations to uncover evolving client needs.
• Present additional service solutions that align with client goals.
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools.
• Collaborate with onboarding and operations teams to support seamless service delivery.

Skills

Account management

Consultative selling

Relationship building

Communication skills

Detail-oriented

Tools

CRM software

Job description

AboutVirtualite

VirtualiteBusiness Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients tooperateat a higher level.
We are currently seeking a customer growth representative to drive revenue through account expansion,upsellingand client development.

In This Role:

• Manage a portfolio of active client accounts
• Identify upsell, cross-sell, and expansion opportunities
• Conduct consultative conversations to uncover evolving client needs
• Present additional service solutions that align with client goals
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools
• Collaborate with onboarding and operations teams to support seamless service delivery

We are looking for:

• Experience in account managementorcustomer growthis a plus but not required
• Strong relationship-building and consultative selling skills
• Comfortable managing multiple accounts and ongoing conversations
• Goal-oriented, organized, and detail-focused
• Strong verbal and written communication skills

What we offer:

• Competitive base compensation with performance-based incentives
• Benefits including medical, dental, vision, 401k, and paid time off
• Career growth opportunities within a scaling organization
• Ongoing training and leadership support
• Collaborative team culture focused on client success