Growth-Focused Associate Account Manager

Bevi; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Bevi is seeking an Associate Account Manager to steward a portfolio of direct-to-consumer customers, driving renewal, expansion, and satisfaction in our growing beverage platform.

You will partner with Sales, Operations, and Marketing to deliver proactive account management, foster long-term loyalty, and identify opportunities for product adoption across existing accounts. The role is based in New York and offers a fast-paced, customer-first environment that values collaboration and growth.

Qualifications

• 1–2 years of experience in account management or customer success.
• Strong relationship-building and communication skills.
• Organized and able to manage multiple priorities.
• CRM experience is a plus.

Responsibilities

• Manage a portfolio of customers, ensuring satisfaction and retention.
• Identify opportunities for upgrades, expansions, or new product adoption within existing accounts.
• Build relationships with key contacts and act as their go-to resource for Bevi product knowledge.
• Maintain regular touchpoints with customers through email, phone, and video check-ins.
• Track all account activity and renewal data in Salesforce with precision and accountability.
• Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities.
• Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success.

Skills

Relationship-building

Communication

Account management

Customer success

Organizational skills

CRM experience

Proactive outreach

Cross-functional collaboration

Tools

Salesforce

Job description

Bevi is seeking an Associate Account Manager to steward a portfolio of direct-to-consumer customers, driving renewal, expansion, and satisfaction in our growing beverage platform.

You will partner with Sales, Operations, and Marketing to deliver proactive account management, foster long-term loyalty, and identify opportunities for product adoption across existing accounts. The role is based in New York and offers a fast-paced, customer-first environment that values collaboration and growth.